Last Updated: 01.13.2026
1. Introduction
FairCaseTech (“we,” “us,” or “our”) operates the www.faircasetech.com website and the FairCaseTech platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information to provide and improve our Service.
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Personal Information: When you register, contact us, or subscribe to a paid plan, we may collect identifiable information such as:
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Name and email address.
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Company name and website URL.
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Billing information (processed by our third-party payment processor; we do not store full credit card details).
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Usage and Technical Data: We automatically collect certain information when you use the Service, including:
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Log Data: IP address, browser type, pages visited, time and date of visits.
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Device Information: Device type, operating system.
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information (e.g., session cookies for login). You can instruct your browser to refuse all cookies.
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User-Provided Content (Scan Data): This is the core of our Service. When you use our Tools (e.g., ProCopy, EXIF Analyzer), you may provide:
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Website URLs for scanning.
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Image files for analysis.
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Lists of image URLs.
We treat this data as confidential. It is processed transiently to generate your Report and is not used for any other purpose without your consent. We do not claim ownership over your scan data.
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3. How We Use Your Information
We use the collected information for the following purposes:
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To provide, operate, and maintain the Service.
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To process your transactions and manage your account.
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To generate and deliver the analysis Reports to you.
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To communicate with you (e.g., support responses, service updates, security alerts).
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To improve, personalize, and develop the Service.
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To monitor usage and detect, prevent, and address technical issues or fraudulent activities.
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To comply with legal obligations.
4. Legal Basis for Processing (For EEA/UK Users)
If you are from the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your personal information is:
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The performance of a contract (to provide you the Service).
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Your consent (e.g., for marketing emails, which you can opt out of).
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Compliance with legal obligations.
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Our legitimate interests (e.g., security, analytics, service improvement), which are not overridden by your data protection rights.
5. How We Share Your Information
We do not sell your personal information or scan data. We may share it only in the following limited circumstances:
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Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., cloud hosting, payment processing, email delivery). These providers are contractually obligated to protect your data and use it only for the services we request.
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Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
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Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
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With Your Consent: We may share your information for any other purpose with your explicit consent.
6. Data Security
We implement commercially reasonable administrative, technical, and physical security measures designed to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
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Account Information: We retain your personal information for as long as your account is active or as needed to provide you services, and thereafter as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
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Scan Data (URLs, Uploaded Files): This data is processed ephemerally to create your Report. We do not store the original files or detailed image data long-term. Aggregated, anonymized metadata from scans may be retained for analytical purposes to improve our algorithms.
8. Your Data Protection Rights
Depending on your location (e.g., EEA, UK, California), you may have the following rights regarding your personal information:
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Right to Access & Portability: Request a copy of the personal data we hold about you.
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Right to Rectification: Request correction of inaccurate data.
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Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data.
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Right to Restrict Processing: Request limitation on how we process your data.
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Right to Object: Object to our processing of your personal data.
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Right to Opt-Out of Sale/Sharing (CCPA/CPRA): We do not sell your data. For other “sharing” for cross-context behavioral advertising, you can opt-out.
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Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us at [info@faircasetech.com]. We may need to verify your identity before responding.
9. “Do Not Track” Signals
Our Service does not currently respond to Do Not Track (DNT) browser signals.
10. International Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to that transfer. We will ensure such transfers comply with applicable data protection laws (e.g., using Standard Contractual Clauses for EEA/UK data).
11. Links to Other Sites
Our Service may contain links to other sites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.
12. Children’s Privacy
Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personal information from Children. If you become aware that a Child has provided us with personal information, please contact us.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us:
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By email: info@faircasetech.com
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Through our website: www.faircasetech.com/contact